Performance TimesMonday - Saturday evenings at 7:30 p.m.
Weekday matinees at 4:00 p.m.
Saturday matinees at 12:30 p.m. and 4:00 p.m.
A Christmas Carol performance times:
Monday - Saturday evenings at 8:00 p.m.
Weekday matinees at 5:00 p.m.
Saturday matinees at 11:00 a.m., 2:00 p.m. and 5:00 p.m.
Arrival TimeDoors open for seating 30 minutes before each performance. Please plan to arrive at least 15 minutes before your scheduled performance time.
Latecomers will be seated at the discretion of the House Manager at the first appropriate and safe break that allows for the least disruption for the actors and the audience. Alternate seating will be assigned, meaning that your party will not sit together or in the seats that were originally assigned.
No Refunds or CancellationsTickets are non-refundable and no credits can be issued for unused tickets, whether they were purchased individually or as part of a season ticket package.
Refunds, credits or alternate dates are not offered for missed performances.
ExchangesWe do not guarantee you can exchange a ticket. Exchanges are allowed only in the following situations:
Tickets purchased for individual plays (not season tickets) may be exchanged for a $10 fee with at least 48 hours notice prior to the scheduled performance. These tickets may be exchanged for another available night of the same production or to a future production. We cannot guarantee availability for an exchange.
Tickets that are part of a Season Ticket package can be exchanged for free once per play with at least 48 hours notice prior to the scheduled performance. Any additional exchange is $10. Season tickets must be exchanged for another performance allowed by that ticket type during the same run. If the performance is outside of the dates allowed within a Season Ticket type, there is an upgrade fee per ticket required to attend. This is in addition to the exchange fee, if applicable. We cannot guarantee availability for an exchange.
Performance CancellationsPerformance cancellations due to weather or other circumstances are very rare. When a performance must be cancelled, we will make every attempt to contact you to make arrangements for an alternate date. Please note: Hale Centre Theatre does not offer refunds due to bad weather when a performance is taking place.
Child AttendanceHale Centre Theatre welcomes individuals who are five (5) and older to attend any scheduled performance. We do not allow children under the age of 5 or babes in arms in the theatre. On occasion, a production will have special matinees for those three (3) and older. Please inquire at the Box Office.
We endeavor to provide quality family-friendly productions, however we advise parents to be aware of the subject matter before bringing younger children.